Introduction
Exotic Island Travels ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
A. Information You Provide Directly
We collect information you voluntarily provide, including:
- Contact information (name, email address, phone number)
- Booking and payment information
- Personal preferences and travel information
- Communications and inquiries
- Any other information you choose to provide
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- Device information (browser type, operating system)
- Usage information (pages visited, time spent, links clicked)
- IP address and location data
- Cookies and similar tracking technologies
C. Third-Party Information
We may receive information about you from third-party sources, including booking partners and service providers, to enhance our services.
2. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings and reservations
- Provide customer service and respond to your inquiries
- Send confirmation and transactional emails
- Improve our website and services
- Prevent fraud and enhance security
- Send marketing communications (with your consent)
- Comply with legal obligations
- Personalize your experience
3. Sharing of Information
We may share your information with:
- Service Providers: Charter companies, payment processors, and other vendors who assist us in operating our website and providing services
- Business Partners: Partner companies involved in delivering your charter experience
- Legal Requirements: When required by law or government authorities
- Business Transfers: In connection with a merger, sale, or acquisition
We do not sell your personal information to third parties for marketing purposes without your explicit consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Disable cookies in your browser settings
To exercise any of these rights, please contact us at tracy@exoticislandcharters.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website usage. You can control cookie settings through your browser, though disabling cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any information.
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.
9. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion at any time, subject to legal and operational requirements.
10. International Data Transfers
If you are located outside the United States, your information may be transferred to, stored in, and processed in the United States. By using our services, you consent to such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.
Last Updated: April 2025
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: tracy@exoticislandcharters.com
Phone: +1 (340) 203-5906
WhatsApp: +1 (340) 203-5906